Aramex review by Tania

Very unhappy. It took 7 working days to deliver my overnight parcel. Up to now I did not even get a response to my complaint that I logged. I had to phone them 5 times and everytime it took me 15 to 20 min on the phone just to get promises that didnt happen. Eventually after the 5th phone call my package was delivered. Next time I will rather spend a bit more money on a courier service and use a different company. I understand with covid19 everything takes longer but its the empty promises I cant stand!

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Other comments

  • Rubbish.... I bought something from my supplier on Monday.... The parcel took 10days to get to me ... They don't call and when you track the parcel you'll find them saying the customer couldn't answer the phone yet they didn't call . If you want to waiste your time use Aramex


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  • My parcel was in the drop box for 6 days. I started phoning them every 10 minutes untill somebody phoned to say the parcel was picked up and are moving. 7 days since I posted and not delivered yet.......


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  • Since 29-02-2024 I didn't receive my order till now am not happy at all


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  • Lost package between US and South Africa.


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  • It’s been over a week now waiting for my parcel when I track it, it keeps on saying it’s in Ladysmith its been over a week now and I need the parcel as I’m yesterday


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  • They did a great job. Thank you


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