Very bad service, couriered 4x medication since the 1st of June till now the package has not reached the destination, by the way its around Gauteng. Tracking number is DBP44172066515
I'm currently waiting for a package that arrived at the Johannesburg Express HQ on 5 June. Its now 19 June. I tried to call the customer care but I was on hold for 20 mins 3 time. Each time with me choosing to abandon the call. I submitted a customer request online, which has also gone unanswered. If I could rate them zero, I would. Horrible service
If you print the tracking number in capitals and it should be in lower case how am I supposed to know that? Easy for you to say most people enter the number incorrectly.
I sent a package on Friday 5 June 2020 to Freeway Park, Gauteng and it's still not there yet! What's the problem DBP44146426512
I've been waiting for my parcel for 2 full weeks. It's like it's coming from Overseas but around the same province
Zuereka van Rooyen
Waiting 2 days for my parcel that must travel only 30km!!!
It has been a solid week and i still havent received my package when I call the help center then they dont answer this is the worse definitely not impressed!!!