Aramex review by Marcelle Byrnes

Was sent a food voucher from a family member overseas.. They were told it will be an overnight delivery. (over night service was paid for ). On Friday 10.07.2020 my parcel was "out for delivery" after calling aramex polokwane on Monday morning they mentioned there systems were offline.. Finally received a call from courier driver yesterday 15.07.2020 asking for directions to make delivery, gave him directions, said he was on his way.. Called me again and asked me to meet him at a certain shop telling me his airtime was finished....I met him and produced my ID book, he said it was not nessasary... I mean really?? What if I wasn't a driver or never had transport? What would have happened? From the 7.07.2020 until yesterday 15.07.2020.. Charged for an "OVERNIGHT DELIVERY" Just tracking the same parcel now (to see how "SHARP YOUR SERVICE IS" ) WELL GUESS WHAT..... MY PARCEL IS STILL "OUT FOR DELIVERY!! " Absolutely terrible service. Would defiantly NOT recommend ARAMEX couriers to anybody.. Does anybody from your company actually read these reviews???? Very unhappy customer....

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Other comments

  • Rubbish.... I bought something from my supplier on Monday.... The parcel took 10days to get to me ... They don't call and when you track the parcel you'll find them saying the customer couldn't answer the phone yet they didn't call . If you want to waiste your time use Aramex


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  • My parcel was in the drop box for 6 days. I started phoning them every 10 minutes untill somebody phoned to say the parcel was picked up and are moving. 7 days since I posted and not delivered yet.......


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  • Since 29-02-2024 I didn't receive my order till now am not happy at all


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  • Lost package between US and South Africa.


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  • It’s been over a week now waiting for my parcel when I track it, it keeps on saying it’s in Ladysmith its been over a week now and I need the parcel as I’m yesterday


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  • They did a great job. Thank you


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