I’ve been waiting for my parcel since the 29th of December 2020. I was told I’d need to pay taxes for it to be cleared. But I’ve been waiting for an sms with banking details of where to pay. Every week I call & speak to different people who promise to escalate the matter but nothing has been done. It’s the 3rd of February and I’m still waiting.
Your service is poor i will never longer recommend yu at all , if you cant do it dont offer it
Poor customer service indeed, they do not contact customers upon delivery. It's been 6 days of waiting
Very good indicator of where the parcel is
Pathetic service hey. They don't deliver your parcel unless you call them!!! And then when you do call them, they say that they've attempted to deliver your package yet no one has tried to call you!!! Even though your number is on the damn package!!! Will not be using this company again.
2 stars for getting parcel here but admin poor. Delivery confirmation 12 hours after actual delivery and delivery indicates in Kimberly while delivery address is in Parys. Scared to think what will happen if a parcel goes missing and need to be searched.
My parcel left JHB on the 28th January today is the 1 February if thats the case I should have went to JHB myself an picked up my parcel what terrible service.