Aramex review by Thobi

I'm quite disappointed with this service, I thought I could get my parcel in 24 hours but I have been waiting for over 2 weeks ,I get calls from customer services telling me they don't want to come all the way to my house, I need to provide them with an address in a suburban area like how is that even possible, after that they send an sms 3 days in a row telling me my package is on its way but I never receive it ,I'm super irritated and I don't even know if I'll get my parcel anytime soon

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