UPS review by Rich

UPS didn’t even bother to pickup a booked collection, took a week to resolve and need up dropping off at a collection point having wasted a whole day in waiting. They did show up last time on the day they messaged and the day long delivery window is totally unacceptable other couriers give a 2-4 hour window and arrive when they say, some even update on route. It beggars belief that anyone would consider using UPS who are so unreliable and not at all customer friendly when there are far better couriers out there. Wouldn’t recommend at all, the lowest rating I can give is one star, they deserve far less, never before had such poor service! Don’t hold any expectation as to when your parcel will arrive if you are using them, their service is disgusting!!!

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Other comments

  • Parcel ordered from Ontario....sits in my neighboring city 60 miles away for 3 days


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  • My package did not arrive and I need tickets from it for a festival tomorrow


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  • 23/March 2023 from Pakistan to hongkong ships,until today 18/April 2024 package not Delivered,Such a Stupid Service,even hotline they didn't Answer?


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  • Been waiting on a parcel for 3 days now. Each day it says out for delivery and I cannot track my parcel as ups app just doesn't let me log in even after changing my login details. I have emailed them but have not received a response. Terrible delivery company. Yet again I have to wait in like I have nothing better to do


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  • I can't find my orders,


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  • My package as not been delivered and they lie that they came am not home and am home the worst company to send ur package with is ups bad customer service that star you people didn't deserve it


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