FedEx review by C.Pinder

Received text Tues 19 March to pay duty - after several attempts trying to pay and an hour later, phoned Rotherham and arrangement made for person to call me back for phone payment - sorted, confirmation recd. Website said delivery Wed 8.15-12.15. Wed 19th - checked delivery - parcels still in Delhi. Text message asking for duty to be paid. Thurs 20th phone message asking for duty to be paid. Explained it was done Tuesday, expected delivery Friday. No delivery Friday. No weekend FedEx deliveries Monday 25th, phoned Rotherham - on system it said ‘waiting for duty to be paid!!! Give me strength!!! This is stock for my fairs and I’ve already missed this weekend!

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Other comments

  • This package was shipped out Thursday should have been here Friday and I'm still waiting


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  • Package shipped on Wednesday from New York to Ohio to Chicago to Milwaukee to Men. Falls to my doorstep at 11:00 am on Saturday 1.hr into the proposed 10-2:00 delivery time slot. Fantastic, Great job !


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  • I have been waiting for part of an order that got damaged in January. They called and said 1 was damaged so returned and I said yes it's Kerry litter. Last I have heard of it. Tried sending repeatedly to get updates....nothing . 3 months and counting.


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  • Extremely poor service. An urgent medicine parcel, which has been picked up from my place on 16/04/2024 and it's 27th April today & not yet delivered.


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  • Good service, was easy to track item


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  • Fedex said my package was delivered, I got a pic from the FedEx guy, that was not my porch he delivered it to.


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