average from 29278 reviews
Mary
Really slow at updating the package location info . Takes a long time for it to get from start to finish destination.
Chris Massengill
Cant deliver packages on time it a shame I paid for something to show up 2 days late smh
Wendy Holland
I sent a flat rate letter envelope out from Quakertown post office on December 16,2019 and was lost and not found since leaving that post office on December 17,2019. 4 weeks now and no information or where a bouts of the mailing. It seems that the postal service personnel don’t care and are not even looking for this item. No response received from postal personnel except for when I call them. I paid extra for this to be sent so it wouldn’t get lost.
Kevin D Ivey
The certified mail I mailed it wasn't delivered on the date of January 13, and I was not notified why it wasn't delivered on time
Roddess Ekberg
PAID FOR OVER NIGHT PACKAGE TO BE DELIVERED THEY TRIED TO DELIVER WHEN THE COURT WAS CLOSED IT STILL HASNT BEEN DELIVERED
Melanie
This usps is terrible this is the second time i send a package to my country and it did not get there and when I visited the office and told them all there ever had to say was it's with custom when i was at the usps i ask the lady for the fast way because it was an emergency mail she told 5 to 10 days I ask to pay the most expensive and faster way because i know the emergency behind these documents and she told me it will be there on the 15th of December 2019 to 20th December 2019 the latest but is the 14th of January 2020 and the mail still did not get there and everytime I visit the post office about it all their would say is that we are not picking up anything on our computer some need to give me some answers about my documents
Karen
It seems that unless I call to locate my packages they are not delivered. Twice In the last 10 days I've had two packages go missing only to be recovered after I inquired about them.
Lynn Metzenthin
This is Tuesday January 14th. Package was mailed Friday the 10th. My receipt clearly states that delivery was to be made next business day of Monday the 13th. Instead, delivery was attempted to a closed business on Saturday the 11th. Per the recipient, NO notice was left that delivery was tried in error and no delivery was made on Monday. They are now trying to track the package down. VERY poor service. Has always been good before.
Wolfe
Package sent from Post Office on Tuesday, January 7, 2020, estimated to arrive on Thursday, Jan 9 still not delivered on Tuesday, Jan 14. Looked at tracking and it is estimated to deliver Saturday, Jan 18. Not impressed. Tracked info only says it is in transit to its next destination.
Karen
I left an implant charger for my back accidentally in New York. It was express priority sent to get to me overnight. It's Tuesday and I got a "delivered" notice. Nothing was delivered. Prior to this I got a message saying delivery " could not access my building". The security system is RIGHT BY THE DOOR WITH CLEAR INSTRUCTIONS. No-one called me and I was home all day long. Tuesday AM I finally called the PO to be told my package was sent to Portsmouth by accident (I live in Lebanon) and that it would be delivered today. Still no package. I feel if you pay for expedited shipping you should have your package (now 4 days late ) delivered immediately! This is just REDICULOUS. I have had expensive cardstock bent and ruined even after asking the postal service to please do not bend the package. Numerous times I have gone to my mailbox to find it rammed into my slot, destroyed. I am extremely unhappy as I have tried to be proactive about all these issues to no avail.