USPS reviews

Poor - very poor service. Paid $10:00 to have a letter sent priority with 2-3 day delivery & tracking availability. Here I sit 3 WEEKS later ( pkg. Still not delivered) and I'm unable to get tracking information, only choice is to wait estimated time of 1 hr+ on hold to actually speak to a person. I think a refund should be given& for future reference the service should be free if the mail can't be delivered as expected. Rating would be-1 if available.

Sent a package from Birmingham, AL to a friend in Hamburg, Germany. Arrived ahead of predicted time and right on her birthday. No ain’t that great!

They seem to find reasons not to make deliveries. I live in a rural area. My roads were being grated and they said they couldn’t access the driveway. All residents got in and out of neighborhood without difficulty and UPS delivered 2 packages - but USPS couldn’t manage to get to my driveway. I call BS!

Tracking is difficult. The original tracking number evidently needed to be issued a new tracking number and I can't find the new tracking number. So, my package is lost and no one seems to be able to locate it

Awful. Stated that item was delivered but wasn't. Had to put in long number several times and still cut get customer service.

Amazing postal man he even did an amazing Santa letter for my daughter the year I missed Santa's sign up letter! Post office 3585 bunker hill rd acme mi 49610

I sent a package priority from Florida to Kentucky, was told it would be about 3 days. The package arrived in 3 days

I have been waiting for a package since last September, ordered in August 2021 and I still have not received it. Not sure what is going on with.

This is the worst service .I sent a package to Colombia 3 weeks ago and they have not delivered it Said is in the airport but no one give you information

Horrible service. No one knew where the package was then told me it was the new helps fault (yet again). The whole thing wreaks of something

totally disappointed, totally dissatisfied. I'd like to here from someone. My tracking number is 9261 2965 0799 4457 1026 0443 23 Thank you Rita Repak

Alexia at the Postal Service Center at 8301 West Amarillo Boulevard in Amarillo Texas was outstanding best customer service I've ever had

The absolute worst I placed my order 5/6/2022 and it’s almost a month later still nothing

Always notify me when my packages were there even though there was a package missing with the tracking it's a lot easier and a lot better.

USPS can't be trusted with our MAIL....