UPS review by RHinCA

The UPS computer system appears to have been written by less than competent programmers in that I had put the correct everything for the address but the street name and street number. While the UPS delivery people had the package and were in the correct city (Phoenix), neither I nor the local UPS Store owner could persuade UPS to update the street address & street number to the correct address. Not that the UPS people were unwilling, but rather than their computer system did not allow a street address update. Then the package (after 3 tries to deliver to an empty building despite our telling them it was empty) we were able to get them to hold it at the local UPS Distribution center, where they lost it and searches could not find it.....until we filed for insurance loss and UPS had ok'ed a check$$$ ($500), when it was suddenly found and days later returned to sender (me). Now I had the item and the UPS insurance check ($500). So I phoned the number but could not get through their computer system to a live person (got stuck in a loop). The $500 UPS insurance check has a 90 day lifespan, so I have it gathering dust to let it expire. Currently I have another item coming via UPS, and in about a week, it has not made it out of the State of the sender. What is happening to UPS? Or Boeing? Brain fog from covid shots? Dunno, but I have had better success with the USPS and their Priority Mail. Have not used FedEx for a long time, so don't know how they are performing.

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Other comments

  • Probably the worst delivery service I have ever had it was good at one time the person doing the delivery would never let us know when they're showing up until after the fact they did try a few times but they never left no way of me contacting them and now my package which was special Electronics is on its way back to the USA thanks a lot UPS


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  • I've been waiting for my package since may 6th tracking 1ZX430W12037167287..


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  • UPS web delivery date is yesterday. Yesterday??? Really?? Am wait still .. never never never came . NevUPS policy never changes. This is the end. He doesn't care about losing customers.


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  • What a hell with this sort nonsense company . Personally, I suggest that they better shut down. Imagine , from Nigeria to california took akmost two weeks . Was that the way to work


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  • UPS does not deliver. They simply drop off at a location convenient to the driver and make excuses about why they don't deliver. I'm home all day so I know they don't bother coming here. I only deal with them because companies I deal with insist on using them. UPS stands for Undelivered Parcel Service, or maybe Useless Parcel Service.


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  • Ordered may 07 delivery was supposed to be may 10 . Then UPS pick up the package anything went to shit, been waiting for 7 days now still staying may 18 for delivery but not confirm . What a joke . Going to cancel and reorder making sure that the UPS is not the carries .pathetic.


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