UPS reviews

overall rating 2.39
UPS reviews
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5691 reviews
  • Very disappointed in UPS this the 4th time I have had a issue with them.


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  • The worst service I have ever encountered. Trying to call their customer service is a real joke , if you think your going to speak to an actual person think again. I would recommend any other service but them. When trying to track my package it now says it was delivered I don't know where but it wasn't here. Checked again it now says out for delivery which means absolutely nothing.


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  • Please deliver it as soon as possible, it's very very urgent parcel ,Thanks


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  • 1Z0A599T0420567268 plz send courier its urgent appointment today evening with lawyer


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  • Delivery of overnight package at 10 pm at night , really ??


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  • was supposed to get a package but it was transfered to usps with no tracking so that I have to wait until the end of day @ 10 pm to get it!


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  • In all fairness situations do occur that are beyond control of the local delivery drivers. However having worked for UPS I know enough of the behind the scene stories to understand how packages can get delayed. I always have a cold drink for the drivers though because 99.9% of the time it's not their fault if a package gets delayed.


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  • Sent me a notification every day for the last 12 days saying they would be delivering that day. This continued even when they knew it was stuck in customs. Capped it all by sending me (rather than the sender) an email asking me to fill in a lengthy form giving clearance details. A tracking system that sends out unreliable information is not as they claim - great! They seem incapable of getting anything right.


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  • I went to drop off a package yesterday and the person informed me that they are not responsible if the package is lost. okay. I pay a service so that the package is lost


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  • It was sent a message saying it my package was loaded on the truck and shipping. Yet it still shows it’s at the place where it was loaded at. How!? Is it on the way or not!?


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  • I like the old system where you can get notifications by text message.


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  • I’m confused I use to get my packages less the 11 days. Now my packages go around the world then just to have sitting in customs? Had a hard time trying to find out where it is. No phones to contact straight… can’t stand UPS …


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  • Your tracking information is TERRIBLE it doesn’t tell you anything You never send updates even though I am registered for updates. How dose this company stay in business with such a TERRIBLE RECORD. Absolutely no customer satisfaction.


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  • Iam very dissatisfied saying my mail was delivered by the tracking number you supplied me with, never received it, do not give me a thumbs up when I didn’t receive it, very unprofessional and unreliable Company


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  • The worst service ever! Need I say more!


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