UPS reviews

overall rating 2.38
UPS reviews
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5906 reviews
  • I’m checking on my parcel I really don’t know the status right


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  • Packaged delivered with care and on time


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  • Excellent Service delivered my package within 6 days Right on time!


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  • I am still waiting for my package, it shows it was in the Delhi warehouse for the last 5 days but I never received it, so I want to know where exactly it is. The tracking number is 1ZG072390408616673 and my mobile number is. 9810418668 I called customer care but no response


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  • Still waiting on my package it shows that it's been delivered on Friday the 13th but I've never received it so I'm just wanting to know where it's actually at. The tracking number is 1Z3V891R1201728635


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  • Hello sir, we are unable to contact you, pls call us on 9813103909 & resolve the issue. our shipment number is 1Z59Y9V10427913359.


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  • This shipment is in the city but we have been waiting for two days and still not delivered. It said out for delivery but business was closed, will try again. This is untrue. Our business is open for delivery 24 hours a day. UPS is the worst delivery service when compared to others.


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  • This is very bad company before this correr I can get it done correr from dhl . DHL can take custom 18 dollar but ups can charge 102 dollars in canada you can bad company i can never get it done from you .


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  • I am writing with huge disappointment regarding the customs duty charges applied to my package. currently held by your team. This package contains my used Michael Kors sling bag that my friend accidentally took with him to the USA and is now returning to me. Additionally, he included just a few chocolate candies in the package. It is frustrating to see that a 77% customs duty is being charged on a used personal item and a few small snacks. This bag is not a new purchase; it’s my personal belonging being returned to me. I find it highly unreasonable and unfair to categorize it as a taxable item, as it does not qualify as a commercial import. I request you to urgently review this matter, rectify this mistake, and remove the undue duty charges on my package. Please ensure the package is delivered to me without any further delay, as this situation is causing unnecessary hassle and stress. Please look into this matter immediately and confirm the resolution at the earliest. Thank you for your attention.


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  • As a rule I have found UPS in OKLA to be very nice, and though busy; they seem to plan their routes to deliver as prompt as possible. And bc of porch pirates, (who should get a auto year of prison when caught) most drivers have become good at trying to conceal the pkg and knocking, ❤️


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  • Too worst services, I have never seen before


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  • In looking at the reviews, I can't tell what kind of order they are in. They are all over the place. No recognizable order. I would expect them to be in' Date Order' with the newest review at the top of the list. Someone needs to put some order to these REVIEWS.


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  • I took a Family Heirloom statue to the UPS Store in Brighton CO (on S 4th St) on Thursday October 31st. I paid UPS to package the fragile statue and ship it to Boise ID. They informed me that the statue would be packaged and shipped out that same day. UPS called me late afternoon on the 31st to tell me they got too busy to get the heirloom piece packaged and that it would go out on Friday, possible not until Monday. I received another call from UPS on Friday late afternoon notifying me that again - they were too busy to package the statue and ship it. They proceeded to tell me it would be shipped out on Saturday November 2nd. The tracking number on my receipt hasn't pulled up any information so, I just got off the phone with an employee at the store. I gave him the tracking number. He could not find anything. After a brief 'HOLD' he came back and told me that the tracking number started with 1Z21 NOT 1221. I have to tell you, the 2 and the Z look alike on my printed receipt. At any rate, the package went out yesterday. ALMOST A FULL WEEK AFTER I TOOK IT IN TO UPS. The employee apologized and told me the UPS employee that knows how to package fragile items had been out of the store. Really???? This is totally unacceptable. What the heck??? Won't be using this UPS Store again.


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  • UPS has been extremely slow with delivery, and it seems their employees are more focused on collecting parcels and payments from customers. A shipment sent on 8/10/2024 reached India by 12/10/2024, but UPS did not reach out to the receiver or shipper to address any potential issues. After holding the parcel for more than a week, we finally contacted them, only to be told there’s a 77.28% duty charge. Additionally, they requested Form 7 for just six units of chocolates, which feels excessive. Although we were prepared to pay the duty charge at delivery, they are now insisting we pay in advance, directly to their bank account, which is quite unexpected.


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  • So on viewing the reviews the UPI authorities should have been so happy as they are successful in troubling and keeping the senders and receivers to weep.


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