UPS review by Priya Gandhi

UPS has been extremely slow with delivery, and it seems their employees are more focused on collecting parcels and payments from customers. A shipment sent on 8/10/2024 reached India by 12/10/2024, but UPS did not reach out to the receiver or shipper to address any potential issues. After holding the parcel for more than a week, we finally contacted them, only to be told there’s a 77.28% duty charge. Additionally, they requested Form 7 for just six units of chocolates, which feels excessive. Although we were prepared to pay the duty charge at delivery, they are now insisting we pay in advance, directly to their bank account, which is quite unexpected.

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Other comments

  • I’m checking on my parcel I really don’t know the status right


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  • Packaged delivered with care and on time


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  • Excellent Service delivered my package within 6 days Right on time!


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  • I am still waiting for my package, it shows it was in the Delhi warehouse for the last 5 days but I never received it, so I want to know where exactly it is. The tracking number is 1ZG072390408616673 and my mobile number is. 9810418668 I called customer care but no response


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  • Still waiting on my package it shows that it's been delivered on Friday the 13th but I've never received it so I'm just wanting to know where it's actually at. The tracking number is 1Z3V891R1201728635


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  • Hello sir, we are unable to contact you, pls call us on 9813103909 & resolve the issue. our shipment number is 1Z59Y9V10427913359.


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