UPS reviews

Never again. Been waiting 10 days. No one is able to help me. UPS service is totally useless.

I couldn't get a word to express my felling About your weak delivery operations!...almost 2 month to deliver parcel in North America?...is there delivery audit?...is there supervision?

Ups are not reliable

Good morning UPS. I didn’t received my package since 3 -4 weeks This is very ridiculous. I thought ups is good . But unfortunately Not. Please deliver my package to my address according.I called several times. I was told my package is in ware house. This is very bad . Ups need to improve their delivery system and Quality

Received my stuff broken

Highway robbery. US to Canada package held at the border on the Canadian side until I agree to pay for “brokerage services” on a small, 1lb package with $85 US. Brokerage fee is 25% of the value, and they interrupted me at work to demand approval before they would forward it to my address.

There's a great evil being perpetrated by UPS staff in Detroit Michigan USA. There are criminal elements among the UPS staff who are stealing customers packages. The so called are not exempt. They are part of the cartel. I had 2 packages enroute to North Carolina to my mother-in-law. The nonups broker intercepted and refused their entry into the US for lack of adequate explanation of the content. I (the sender) requested a return of the packages. Rather than returning the 2 packages, which, as of then was showing warehouse scan. UPS provided tracking number for one of the packages which had fewer and less valuable items, and withheld the other one and never provided a tracking number for the return. Whereas on the website, they indicated that the package would be returned but they never did. I tried calling customer service but they were never helpful. Finally, they transferred to someone who took my email address and all I got was a request to create an account and request a refund. Unfortunately, that does not explain what happened to my consignment. It was an in-house and ongoing operation by which UPS staff steal customers goods.

All I can say is that I regret ever using this service. Still waiting for a package of 7 days, at two weeks after! This is terrible!!! I'm never coming back here

Terrible service + can't talk to anyone took day off work wated all day but no one never arrived Terrible service!!!

thanks for the service I received my package

Service was great

Very sad, tracking is terrible

Worst app and worst company to do business with. Nothing bi hu

My package arrived 4days late with next day service. Purchashed!!! Poor service

Was on the 1888 line today for close to 30 min to find out that my shipment had not yet arrived. The agen could have just given me the tracking number and told me that in the first 5 min. But it took 30 min to find thar out.. Really disappointed with the service..