UPS review by K Carr
K Carr
I took a Family Heirloom statue to the UPS Store in Brighton CO (on S 4th St) on Thursday October 31st. I paid UPS to package the fragile statue and ship it to Boise ID. They informed me that the statue would be packaged and shipped out that same day. UPS called me late afternoon on the 31st to tell me they got too busy to get the heirloom piece packaged and that it would go out on Friday, possible not until Monday. I received another call from UPS on Friday late afternoon notifying me that again - they were too busy to package the statue and ship it. They proceeded to tell me it would be shipped out on Saturday November 2nd. The tracking number on my receipt hasn't pulled up any information so, I just got off the phone with an employee at the store. I gave him the tracking number. He could not find anything. After a brief 'HOLD' he came back and told me that the tracking number started with 1Z21 NOT 1221. I have to tell you, the 2 and the Z look alike on my printed receipt. At any rate, the package went out yesterday. ALMOST A FULL WEEK AFTER I TOOK IT IN TO UPS. The employee apologized and told me the UPS employee that knows how to package fragile items had been out of the store. Really???? This is totally unacceptable. What the heck??? Won't be using this UPS Store again.
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Other comments
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CiaLu Hauk
I’m checking on my parcel I really don’t know the status right
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Frank Cavazos
Packaged delivered with care and on time
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Abbas Ali
Excellent Service delivered my package within 6 days Right on time!
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Joshi
I am still waiting for my package, it shows it was in the Delhi warehouse for the last 5 days but I never received it, so I want to know where exactly it is. The tracking number is 1ZG072390408616673 and my mobile number is. 9810418668 I called customer care but no response
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Stephanie
Still waiting on my package it shows that it's been delivered on Friday the 13th but I've never received it so I'm just wanting to know where it's actually at. The tracking number is 1Z3V891R1201728635
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RAKESH SHARMA
Hello sir, we are unable to contact you, pls call us on 9813103909 & resolve the issue. our shipment number is 1Z59Y9V10427913359.
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