UPS review by RHinCA
RHinCA
The UPS computer system appears to have been written by less than competent programmers in that I had put the correct everything for the address but the street name and street number. While the UPS delivery people had the package and were in the correct city (Phoenix), neither I nor the local UPS Store owner could persuade UPS to update the street address & street number to the correct address. Not that the UPS people were unwilling, but rather than their computer system did not allow a street address update. Then the package (after 3 tries to deliver to an empty building despite our telling them it was empty) we were able to get them to hold it at the local UPS Distribution center, where they lost it and searches could not find it.....until we filed for insurance loss and UPS had ok'ed a check$$$ ($500), when it was suddenly found and days later returned to sender (me). Now I had the item and the UPS insurance check ($500). So I phoned the number but could not get through their computer system to a live person (got stuck in a loop). The $500 UPS insurance check has a 90 day lifespan, so I have it gathering dust to let it expire. Currently I have another item coming via UPS, and in about a week, it has not made it out of the State of the sender. What is happening to UPS? Or Boeing? Brain fog from covid shots? Dunno, but I have had better success with the USPS and their Priority Mail. Have not used FedEx for a long time, so don't know how they are performing.
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As a rule I have found UPS in OKLA to be very nice, and though busy; they seem to plan their routes to deliver as prompt as possible. And bc of porch pirates, (who should get a auto year of prison when caught) most drivers have become good at trying to conceal the pkg and knocking, ❤️
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Anuradha
Too worst services, I have never seen before
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K C
In looking at the reviews, I can't tell what kind of order they are in. They are all over the place. No recognizable order. I would expect them to be in' Date Order' with the newest review at the top of the list. Someone needs to put some order to these REVIEWS.
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K Carr
I took a Family Heirloom statue to the UPS Store in Brighton CO (on S 4th St) on Thursday October 31st. I paid UPS to package the fragile statue and ship it to Boise ID. They informed me that the statue would be packaged and shipped out that same day. UPS called me late afternoon on the 31st to tell me they got too busy to get the heirloom piece packaged and that it would go out on Friday, possible not until Monday. I received another call from UPS on Friday late afternoon notifying me that again - they were too busy to package the statue and ship it. They proceeded to tell me it would be shipped out on Saturday November 2nd. The tracking number on my receipt hasn't pulled up any information so, I just got off the phone with an employee at the store. I gave him the tracking number. He could not find anything. After a brief 'HOLD' he came back and told me that the tracking number started with 1Z21 NOT 1221. I have to tell you, the 2 and the Z look alike on my printed receipt. At any rate, the package went out yesterday. ALMOST A FULL WEEK AFTER I TOOK IT IN TO UPS. The employee apologized and told me the UPS employee that knows how to package fragile items had been out of the store. Really???? This is totally unacceptable. What the heck??? Won't be using this UPS Store again.
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Priya Gandhi
UPS has been extremely slow with delivery, and it seems their employees are more focused on collecting parcels and payments from customers. A shipment sent on 8/10/2024 reached India by 12/10/2024, but UPS did not reach out to the receiver or shipper to address any potential issues. After holding the parcel for more than a week, we finally contacted them, only to be told there’s a 77.28% duty charge. Additionally, they requested Form 7 for just six units of chocolates, which feels excessive. Although we were prepared to pay the duty charge at delivery, they are now insisting we pay in advance, directly to their bank account, which is quite unexpected.
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M.Karunendra
So on viewing the reviews the UPI authorities should have been so happy as they are successful in troubling and keeping the senders and receivers to weep.
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