Sheryl Perry
Except for the original P.O. here in Chatham, N.S.W. Australia Post is not helping me to locate two (2) registered letters addressed to Sunnybank in Queensland. The first letter was posted at Chatham late in April, the second posted on May 17, 2024. The first one I was informed by Tim from Aust. Post that it reached North Gate sorting centre, today I have just tried to track the second letter & received the fact that it hasn't been registered yet. It's just not good enough for a big organization like yourselves, that works out to be twenty (20) days overdue. Both letters were of a very sensitive & important nature & so where are they please? They were both in orange envelopes as they were too large to put into a small one, they had the correct stamps x2 & were registered, so I have done all the correct things & your company has let me down. Tim informed me also that I would receive fifteen dollars ($15) for compensation, for the first letter posted. As yet no apology & no compensation has come forth, & even that does not fix the problem. If I do not receive confirmation of one of the letters or both having reached Sunnybank Post Office I am going to take further action.Yours faithfully, Sheryl Perry. Ph: 0423 383 407 or 02 6557 1842.
Share your opinion on Australia Post delivery, tracking or service
Abraham
I sent a packet by registered post to Homebush 2140 on 3/10/24 from Endeavour Hills 3802. I was trying to track the packet. Your system says the packet wasn’t registered. I have a receipt from your Post Office. So what is the problem? Aust Post CEO gets more than $2 million as salary and top of that he is getting bonus. Hence can you please fix the simple issues?
Lucky
I really don’t know where my percel is right now
Noel Judd
Paid extra to have small parcel sent by express post seven days ago ,which normally should arrive next day but still not delivered and lost in post ? Aust post you are a f ing joke ,you need to get back the woman that was running the show few years ago she got the place organised then you sacked her now the postal service is rubbish .
Gary
I sell lots on ebay, mostly models cars...I have been sending model cars in the post for 19 years, so packing is a major concern to me..FRAGILE is plastered all over the postage box, but makes no difference...2 were smashed by OZ post this month...Buyer got the full refund, and I lost 2 postage lots of $14.95, and I got wrecked car back, unsellable...In my opinion OZ post is a huge concern when I post items...Extremely unreliable...If I was boss of oz post there would be lots of sackings.
Jim
Got a expensive parcel with my medication in it sent from the chemist, the post office lost it , apparently it’s my fault it never arrived and my 400$ in costs is on my , wow what a disgrace.
Jo power
So tired of constantly having to follow up with Australia Post. Current tracking was last entered on 27 June. Wondering if it is still sitting in a bag in that Post Office??