DHL review by David McNeil

Very concerned. DHL Tracking info and customer service need to get their program together. The left hand has no clue what the right hand is doing. My package says deliver by 8 pm but a real live customer service says it won't be here maybe by tomorrow. It has been out for delivery since early this morning??????

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Other comments

  • I placed a order on April the 27th and have not received it yet. It was a mother's day gift.


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  • It has four days that my important document been on hold at Cincinnati hub. It’s really disappointing, I have paid a lot of money to send this to reach its destination as soon as possible, I don’t understand why they picked up randomly to investigate, it is just a piece of paper, they can check as soon as they can, they don’t have to hold it for a long period of time. It is really bad service


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  • OK.... I got my parcel today. Original estimate was may 22. Then estimate may 15, then estimate may 20, then estimate may 23. Actual delivery was may 17. Im happy I got it. However there tracking method to let customer know needs major improvement.


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  • Good service dhl


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  • Stop shipment without reason very bad with the expensive payment for shipping


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  • fast and safe DHL services, I wish you success, you are the best post office


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