DHL review by Sasi Bala waddiparthi

I booked a parcel from Hyderabad to Cary on 11th instant before 12 noon. The parcel was picked by the Courier on the same day. The booking Agent confirmed pick up on 11th in person. I didn't get tracking number on 11th and 12th and received it much later to 11th. More strangely, per the notification from the Courier, the parcel was stated to have been picked up on 13th or later. It is unbecoming for an International Courier Agent. This mischievous and deliberate act by the Courier Agent to escape from the accountability for their delay and latches. This is not first such experience to me from DLF. Till this time, the parcel was not delivered and my purpose of sending the parcel is lost. DLF are taking the customers for a ride. I want their explanation and reimbursement of loss. It has caused lot of stress and mental agony to him. If I am not getting satisfactory reply from DLF, I will at the appropriate time, take legal and other remedial steps against DLF. Somebody has to bell the cat. I think depending upon the reply from the Courier, the aggrieved persons should take the anti-customer acts of DHL to the notice of the public and the existing and intending customers of the Courier through all means including press and competent Governments.