What should I do if my Ecom Express parcel is marked as delivered, but I haven't received it?

Ecom express FAQ

If your parcel is marked as delivered but not received, we recommend taking the following steps. Check with neighbors or household members, verify the delivery address, and review any delivery instructions provided. If the issue persists, contact the customer support with your tracking number for assistance. Ecom Express workers are dedicated to resolving such situations promptly and ensuring the successful delivery of your parcel.