USPS review by Susan Affonso-Malcolm

I have really had it with the USPS. The last 3 packages I have received have been delayed and falsely documented. On one particular package I was notified the postman couldn't find my address yet he delivered mail that day. Then I was notified the driveway was blocked. Funny because we have a circular driveway and no one went out that day. Then I confronted the postman and he admitted he lied. His excuse was he forgot the package and didn't feel like going back! Excuse me but I'm sick of receiving my packages when your employee "feels" like doing his job. Today is Tuesday and we haven't received mail since Friday. We sometimes check as late as 8pm with nothing in our mailbox yet when we check at 6am, our mailbox is full. Something needs to be done about this. My medication and diabetic supplies are extremely essential to my health and to keep me alive! I will no longer trust that your service can be trusted. Again I was notified that my package was out for delivery. Yet it never arrived. This morning at 5am I receive a message stating your system screwed up AGAIN! Now I'm told it will arrive today. I'm frustrated and I do believe I will no longer use your services. I'll pay the extra money to have FedEx or UPS handle my packages. I'm rating 1 start because it won't let me give you nothing!