USPS review by Cindy Wierschke

I accidentally shipped a big lot if Sweet Valley High books to the wrong person on Ebay. That same day I realized it and went online and retracted it, and because of the weight, it cost about $50.00 to send back to me including the retraction cost. It sat in a postal facility in the town I accidentally shipped it to for 11 days before being sent back. When I received it, I couldn't believe the mail carrier was able to just pick it up and set it on my porch because it was so heavy when I sent it, it was almost too heavy for my strong husband to carry at all. I had previously talked to my local post office about why it was taking so long to get sent back. They gave me a phone number to call, but it's automated and you can't talk to anyone or leave a message. So I opened the box, and about HALF of the books I sent were missing. NO, they didn't get stolen off my porch! THEY WERE STOLEN FROM SOMEWHERE IN THE POSTAL SYSTEM!. I was home when it got delivered and took it inside right away. There was nothing I could do, and by the way, I had been following it online, and one day the return postage cost DRASTICALLY changed to a cheaper price. Now I know why. It didn't weigh as much upon return, because SOMEONE IN THE POSTAL SYSTEM STOLE HALF THE BOOKS! That's obviously why they sat in the postal system for 11 days. Someone kept them there long enough to open and steal the books.I had the box packed full and neatly. When I got it back all the books were jumbled around. NEVER got ANY resolution to this. Didn't insure it because I have NEVER BEFORE had a problem with books I send media mail getting stolen from INSIDE the postal system.

Share your opinion on USPS delivery, tracking or service

Other comments

  • I sent mail to Fleming Island which in by Jacksonville Fl from Orlando Fl, paid $15 dol and was told it would be delivered I 2 to 3 days, got to Jacksonville and that’s where it stopped, resent another envelope with important papers in it, mailed a different way from post office in Orlando after waiting for 3 weeks to see if first package would eventually get delivered, well second package was delivered and arrived in Fleming Island a week later and first one delivered along with second package, problems with the post office delivery in Florida for sure


    Go to review
  • What's going on with the post office?Parcel sent on Tuesday Still in New York, not to mention the very expensive fee.And also the person who works at the Greenpoint post office has no respect for the customer at all.The lady serving me is talking on the phone and having a great time.I have to listen to it for a few minutes and of course I can't pay attention politely.This is simply a scandal.


    Go to review
  • This is not ok when shipping overnight and package hasn’t arrived in two days . Yet there is no way to trac except pay more money. I’m paid out and really discussed. When shipping clerk should let you know it will not be shipped as expected.This isn’t the first time this has happened.


    Go to review
  • I dropped a package off at the post office in Long Beach, CA . I was told the estimate date of delivery would be May 6th for regular mail and for $6.00 extra I could send it priority with an estimated delivery of Friday, May 3rd. The package has still not arrived? and since it is the weekend, the earliest it will get there is Monday, May 6th. The original date for regular postage. Is there a way to be refunded for $6.00 that I paid for priority service that was not received?


    Go to review
  • Where Is The Package At Now


    Go to review
  • What an utter sham! Lied about “attempted delivery”, ask me to put my cc info in & pay $1 for help. This is utterly ridiculous-do your job!!


    Go to review