USPS review by Karen Kent

I am appalled at the poor customer service by the Postal Service once Christmas is over!?! A first class package requiring an adult signature for delivery was mailed out to me from Scranton, PA on December 23rd at 4:24 p.m. This package contains controlled substances that I depend upon to continue to function in society without being in excruciating pain. But because of your poor customer service after the holidays, you go right back to lazy, sloppy work. Or at least that applies to my current rural mail carrier, Kathy McFatten from the Clermont Annex. She is a rude, mouthy, mail mutilaling carrier who lacks any regard for customer service. She will purposely smash a medium package into the box to force a customer to come pick up the mail at the main office because she puts it on hold right away without even notifying the customer until it's too late. She needs lessons in being NICE to her customers and not blocking all the boxes at the same time. She's just LAZY. Period. And I've yet to see the post office address this matter. Is it because she is black? She gets special treatment? Must be nice.

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Other comments

  • Had a set of keys sent from lady lake florida late April they went to Miami then London England ,Instanbule turkey it’s May 18th still no sign of them , not happy with USPS AT ALL NEVER AGAIN , if you have a loved ones ashes hanging around and they never had the chance to travel this is a cheap way to send them around the globe, about a hundred bucks.


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  • I've been waiting for my package for weeks why is it so hard to get something from New York to Canada???


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  • I mailed a package from a place in Alabama to another town on Alabama but some way it went to Indiana. How does that make sense.


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  • I hate to hear my package is being sent USPS… at least it will get to see the country…


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  • Package should be coming to Miami and it's headed in the other direction from Maryland


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  • Why does my package go from one town in Jersey to New York ...when its suppose to go 2 towns over in JERSEY !! And its even maked " Time Sensitive !!!" Another Great job by people who dont give a crap...


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