USPS review by Marc Thibault
Terrible customer service! I told the clerk that I was sending food to my son in the army and that it needed to get to Oklahoma in three days. I packed dry ice in a insulated box that would last no longer than three days. She suggested the three day delivery for $89 or five day for $26. I told her that there was perishable food so I needed to use the three day delivery. I got home and check the delivery status and it said the package would arrive in 5 days. I called the post office to inquire and a new clerk told me Saturday and Sunday isn’t considered business days. My chin hit the floor as I asked why wouldn’t the clerk tell me that before taking my $89? He said there is nothing he can do and hung up the phone. In short, I spent $89 to spend my son a cardboard box with spoiled food… simply awful!
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