USPS review by Melissa

When USPS screws up & loses or accidentally destroys a secure, professionally packed & sealed box, and when it finally arrives 3weeks late (domestic, very straightforward and specific address & addressee, with correct postage, not an oversized box... strangely it appears on our door step EVERYTHING OF VALUE WAS MISSING but inside the ripped apart box, did ironically contain my old beat up running shoes, my old swim suit for triathlons, socks, herbal supplements, my husband's clothes, but not a single Christmas present was inside, approximately 20gifts, all my jewelry was gone, and it WASN'T COSTUME JEWELRY!!! When we contacted USPS, they said, please excuse any delays or problems with your shipments. It is the holidays and we get extremely busy." And on top of that, finished up by saying, (ONLY), "we hope this wasn't an inconvenience". SERIOUSLY? THANKS FOR THE PROFESSIONAL SERVICES USPS. You robbed us. And, had the nerve NOT TO APOLOGIZE! STAY TINED EVERYONE. We have episode 2, in my next review. Still ongoing mystery where it is. In 2 weeks, it hasn't even left Denver. I asked for a representative to assist me. These people are clowns. She couldn't communicate, was obviously illiterate, despite her title of "EXPERT". I was using "chat". After 3 sentence, she said she'd have another rep with greatest expertise, but said I would have to "join some group thing for auto notices", all I had to do was give them my credit card and pay. Ha! I don't need auto notices! I need a real person with USPS to tell me why my package has been sitting in their building for 2 weeks. I am so mad with the behavior of USPS, their lackadaisical attitude, failure to follow up, follow through, take responsibility, and, to get their act together! Good lord. USPS, you don't deserve 1 star.