USPS review by Constance L Edwards

A total nightmare. I sent a properly addressed package with christmas gifts for children on December 16. Tracked that it was return to sender on Dec 19. It was not. Thru many phone calls I learned that the postal clerk in Illinois had entered a wrong street address in Brooklyn. Later I learned that my returned address was not longer readable. I receive pictures showing that when the picture of my package was taken the return address was not readable. Iwastold that the correct addresses on the package were not used for delivery since they use the electronic one that was erroneously entered at the originating PO. I gave the complaint clerk the correct addresses. Apparent ly the correct information was not put on the package. It has been tracked back and forth between the distribution centers in both states 3 times. As of this review it tracks to be in Indianapolis head for Chicago Distribution for the 4th round trip as of today, Feb 25, 2024. If the correct info has still not been applied it will get returned again to Brooklyn. If it ever gets to me I'm sure I will be expected to pay again to mail the package after repacking. The children received no Christmas gifts and they may age out of what I mail on December 16, 2023. The rating should be -5 gave the complaint clerk both the B