USPS review by Jeff W.

Horrible, inept and disgusted. I paid over $30.00 for guaranteed overnight delivery of a very important small item to a family member several states away. It has now been over 24 hours and the package is still not there!!! We tried tracking the package several hours after it was supposed to be delivered, and the system was down. I went to my local PO today to request information on where the item was and how soon it would be delivered. I was told it would be by 6 pm today. I just checked the tracking app it it still says it’s enroute to the destination NOT even out for delivery yet!!! This is absolutely unacceptable service. I will never use the USPS for package delivery again!! PS. I have shared this experience with friends and family and urged them NOT TO TRUST the USPS for important, urgent deliveries. Hello FedEx The only reason I gave one star was because it was required to submit my review, otherwise it would have been NO stars

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Other comments

  • USPS has my package in Seattle as if 11/22 after leaving LA on the 15th. This app is telling me it's still in LA. Neither of these apps are able to tell me anything about a package that hit LA 11 days ago! Why have tracking numbers?


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  • Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.


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  • Worst post office I ever seen in my life , you all gonna the wrath of God amen


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  • Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?


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  • Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.


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  • Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.


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