USPS review by Frustrated Customer

Please help me understand why a certified letter sent from Worcester to Cape Cod goes to Boston, and than sits in Rhode Island for two days. And mail that was supposed to be forwarded was sent to a completely different household address of a relative in Concord MA. This makes zero sense. And the local post office has no idea why they forwarded it there. No surprise that Louis DeJoy can't fix the problems but he clearly has made them worse.

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Other comments

  • Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.


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  • Worst post office I ever seen in my life , you all gonna the wrath of God amen


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  • Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?


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  • Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.


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  • Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.


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  • I send a package on October 24 that was supposed to be delivered on October 29 but it still hasn’t been delivered. Haven’t received any information about it.


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