USPS review by Shirelle

On 5-23-24 a Christmas card I mailed & was postmarked 12-14-23, was returned to me with a yellow sticker: not deliverable as addressed. Where has this item been for the past 5 months? No way to justify a 5-month delay, so just say it was undeliverable to placate me. The item was opened but luckily I did not enclose a check or gift card. Why would you keep my item for 5 months and not deliver it to the addressee or return it to me the sender? Negative -10 stars.

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Other comments

  • Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.


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  • Worst post office I ever seen in my life , you all gonna the wrath of God amen


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  • Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?


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  • Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.


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  • Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.


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  • I send a package on October 24 that was supposed to be delivered on October 29 but it still hasn’t been delivered. Haven’t received any information about it.


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