USPS review by Anne

Services have declined over the past several years. I used to receive first class mail from nearly anywhere in the country in 4 days, usually less. Now it can take up to a week! I have found parcels lying in the yard across from my mailbox, sitting on top of my mailbox or stuffed part way into my mailbox with part of it hanging out, exposed for any dishonest person who happens to drive by to stop and grab it! When I have complained to my local post office, I get a run around or excuses and nobody wants to take responsibility! I never in a million years thought I'd say this but I now prefer FedEx or UPS to USPS! Somebody (I'm pointing at you, Mr. DeJoy!) needs to get his head out of his behind and do the job he's being paid to do!

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Other comments

  • Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.


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  • Worst post office I ever seen in my life , you all gonna the wrath of God amen


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  • Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?


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  • Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.


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  • Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.


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  • I send a package on October 24 that was supposed to be delivered on October 29 but it still hasn’t been delivered. Haven’t received any information about it.


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