USPS review by Julie

I mailed a box from Huntsville, Texas on June 4 going to Kansas City, MO. The postal worker said that I was so early that my package might get there the next day. It is now June 11 and no one knows where my package is. I filed a complaint and they supposedly have opened an investigation and said they would contact me within 3 days. 5 days later - still no word. I paid $36 for 2 day shipping. The lady in customer service said I would not receive a refund because I didn't mail it priority. Wait! What? Never again will I use USPS to send another package.

Share your opinion on USPS delivery, tracking or service

Other comments

  • Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.


    Go to review
  • Worst post office I ever seen in my life , you all gonna the wrath of God amen


    Go to review
  • Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?


    Go to review
  • Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.


    Go to review
  • Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.


    Go to review
  • I send a package on October 24 that was supposed to be delivered on October 29 but it still hasn’t been delivered. Haven’t received any information about it.


    Go to review