USPS review by Karen Wright

I have a mailman who tends to deliver my packages to the wrong address. At least 3 times this year I have notices that my packages have been delivered in the email notice(which worksgreat, by the way), but after checking my mailbox & not finding packages, I ended up calling our Postmaster in Jacksonville, Alabama. She can actually see my mailbox online & has contacted my mail carrier who has had to retrieve my packages from the wrong address that he delivered it to & then redelivered it back to our address. Another time this same year, one of my neighbors brought a package he had received by mistake from my mail carrier. We occasionally receive other people's mail by mistake, delivered by the same mailman. Alot of your packages are probably being delivered to the wrong address. Thank God for our good Postmaster!

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Other comments

  • Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.


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  • Worst post office I ever seen in my life , you all gonna the wrath of God amen


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  • Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?


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  • Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.


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  • Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.


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  • I send a package on October 24 that was supposed to be delivered on October 29 but it still hasn’t been delivered. Haven’t received any information about it.


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