USPS review by Unsatisfied Customer
Unsatisfied Customer
For the price of shipping packages, the service should be much better. I paid $19.95 for 2-day shipping on a package in a priority mail box shipped from Riverdale, MD going to Mesa, AZ but has yet to arrive. Package was shipped early morning on 11/5/2019 & due to arrive in AZ on 11/7/19. Discovered through tracking that package is at Mesa P.O. It won't reach recipient now until 11/12/19 because 11/11/19 is Veterans Day holiday. THIS IS UNACCEPTABLE!!! Why pay for services you don't receive in a timely manner as they promise? This is the 3rd delayed package delivery experience I have had with USPS. Won't use USPS again, service is not reliable; will now use UPS at local Parcel Plus store location.
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Other comments
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JD
Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.
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Akyra
Worst post office I ever seen in my life , you all gonna the wrath of God amen
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JD
Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?
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Cody
Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.
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Madina
Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.
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Toussaint Ronald
I send a package on October 24 that was supposed to be delivered on October 29 but it still hasn’t been delivered. Haven’t received any information about it.
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