USPS review by Helen Hammonds

For the money, in spite of the lost packages, or damaged ones, or the occasional other issues, there's really not a better deal for sending stuff across the country or around the world. You, personally, can't drive to get a package from NC to CA in 3 days. You, petsonally can't get a package or envelope of medium or large set rate size anywhere outside your state for 14-20 bucks, and make the return trip. Issues? Sure...they have them. But I can't believe the 2.97 average rating overall. I've had my rounds with the post office over insured packages, and collecting that insurance, but I've also gotten live chicks "alive" in 2 days, and helpful staff has gotten my packages & letters in the right mail, or best way to send "for the money". So, I'll be mad, and at some point throw a few expletives, again, but I have to say I think they do a pretty good job.

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Other comments

  • Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.


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  • Worst post office I ever seen in my life , you all gonna the wrath of God amen


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  • Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?


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  • Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.


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  • Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.


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  • I send a package on October 24 that was supposed to be delivered on October 29 but it still hasn’t been delivered. Haven’t received any information about it.


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