USPS review by Keith Crane

I am very disappointed in the my postal experience. I sent a package from Seattle to Georgia on 11/18/2019 with very special items from my travels expecting to be received in whole. I gave USPS faith that a rather common mailing procedure going on a national routine wouldn’t need the expense of insurance but I was obviously wrong. According to the recipient of the package the box was crushed and obviously “taped back together” and also missing about 1/3 of the items originally sent in the package. I find it very upsetting that a simple package approved to be mailed by my local post office could have such issues to arrive intact at its intended destination, especially since it’s traveling within the same country. I would very much like a response to this issue. My email is [email protected] I will definitely think twice before I use USPS again.

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Other comments

  • USPS has my package in Seattle as if 11/22 after leaving LA on the 15th. This app is telling me it's still in LA. Neither of these apps are able to tell me anything about a package that hit LA 11 days ago! Why have tracking numbers?


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  • Package missing in Memphis distribution center which seems to be a problem area as it happened before. Last scanned on Oct 18th. Nobody knows anything or to do anything to help. Package research case and missing mail searches are a joke.


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  • Worst post office I ever seen in my life , you all gonna the wrath of God amen


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  • Ordered an item from Malaysia, got to the California in just a few days. Disappeared in Memphis on Oct 18th, now it's nov 22nd. Nobody knows anything or wants to help. Online Package research case and missing mail searches are a joke. And they want to raise rates again?


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  • Package marked as delivered by a gov agency without a picture of proof. Then I have to research and call several numbers to verify led to a paid app that is also unhelpful to track down a package coming from a few states over. Still no human to speak to. The package is likely 2 miles away at the post office and I will wait several days instead of being allowed to just pick it up.


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  • Hello. What kind of post office is this? The parcel was lost on November 9th. I can't track it. Please return the parcel to me.


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