USPS reviews

Overnight delivery that I paid $28.75 for did not arrive until today, according to your tracking. Very dissatisfied, I think some sort of refund is due me. Post office staff very pleasant, but assured me of delivery by 6 pm on March 15. Tracking said that it arrived today, the 16th. Don’t know what time.

I've used the postal service for mailing packages to my niece and have never had a problem.

Always satisfied with sending packages via USPS & the tracking service is thorough, plus easily used!

I paid for 3 day shipping and you don’t get it until 5 days later not happy at all

Priority mail should be delivered when promised. Took 5 days beyond expected delivery date.

I sent a registered letter on March 3 and has not gotten to its destination as of March 12th 2023,please look into this its very important

Mailed priority to Texas a week ago still no delivery. I’m very upset

Finally got notification from Kempner, Tx Post Office that the registered letter was picked up Tuesday, March 14. This is March 16th. ☹️ Movement of the letter from Hooks to Kempner was great. My complaint is with the tracking online.

Hooks, Tx Post Office always GREAT service and they go beyond the normal job requirements to make the customer feel important.

It tracked the letter up to the Post Office (3 days), and the day it was out for delivery and the notice was left at the residence (1day), but NOT when the letter was picked up and signed for or rather by addressee or 3rd party. For 3 days it NEVER updated the fact! I finally had to contact the recipient to see if they ever got it, which they had 2 days earlier!

Sent a small package REGISTERED mail at 10:59 AM MARCH 9th to Yorktown Heights, NY. from Summerville SC. On March 11th it made it to Charlotte NC, only 188 miles away. This morning, March 16th, it’s still in Charlotte. I’m sure you have plenty of excuses but efficient companies don’t need excuses.

Good attention by Fort collins' the staff

Always happy and appreciate USPS! Great work always!

So helpful and polite

As most stated will not use USUP services again. Lost letter, no updates. And very rude as to point fingers because apt number was not on certified receipt. On the card tho. Lost item and they don't care.