What if my parcel is marked as "delivered" but I haven't received it?

If your parcel is marked as "delivered" but you haven't received it, there may be a rare discrepancy. We recommend checking with your neighbors or anyone else who may have accepted the parcel on your behalf. If you're still unable to locate it, please don't hesitate to contact customer support team. They'll work diligently to resolve the issue and ensure you receive your package promptly.