average from 457 reviews
Susan White
I have been trying to get up date on order from 4/24 and nothing comes up. Same info cones up so I see no updates. So where is my order??? So frustrating. Should it be this hard?? Not a good feeling about DHL.
Errol Byrde
Good timely delivery. My buzzer system was not working and the Delivery Person even gave me a call . Very happy with DHL deliveries always. Thank you.
KJB
DHL has extremely bad tracking services for packages, and I continually receive messages from Amazon stating “your package may be lost”. They do not provide up-to-date location of packages, other than “your package is at carrier facility”. Pathetic service from a company trusted with timely and successful delivery service!!
Kevin
DHL constantly loses Amazon packages I order, they don’t have updates available on their website for where packages are using the tracking number provided to me by them. Extremely poor service for a company that charges premium delivery rates!!!
Terri
Never had anything delivered by you guys before now I’m searching for my package because you say you can’t deliver it which is ridiculous. Never had a problem being delivered by any other service.
Yogi Scott
You all have Real BAD DELIVERY SERVICE AND IF I CAN GET AROUND USING YOU AGAIN I DEFINITELY WILL. You are holding up a birthday gift I have been waiting on for two mounts this not only Frustrating it is sad. If I Could Give You A Big Fat ZERO I DEFINITELY WOULD
Yogi Scott
You all have Real BAD DELIVERY SERVICE AND IF I CAN GET AROUND USING YOU AGAIN I DEFINITELY WILL. You are holding up a birthday gift I have been waiting on for two months this not only Frustrating it is sad. If I Could Give You A Big Fat ZERO I DEFINITELY WOULD
Deepak dixit
I am very despointed my incoming parcal today but but not any phone calls or no sms me from DHL
David McNeil
Very concerned. DHL Tracking info and customer service need to get their program together. The left hand has no clue what the right hand is doing. My package says deliver by 8 pm but a real live customer service says it won't be here maybe by tomorrow. It has been out for delivery since early this morning??????
john
I ordered items, March 26, still waiting for delivery. Very concerned it may not show up.
Rick
LIARS! I WOULD GIVE ZERO STARS IF I could. These people said my package was delivered. It was not!! I stayed home all day waiting for it and nobody came. They also said Rick signed for it. NONODY SIGNED FOR ANYTHING!! And the company's customer service is so confusing, you can never get your issues addressed or direct answers to your questions.Even when you FINALLY reach an actual person, they are frustrating, evasive, and don't give direct answers. They just read their scripts. But they BLATANTLY lied about this!!