I have mailed a package to my sister in law on July 21st with a delivery date of July 28th and today is Saturday August 1st. She has yet to get it. When I track it it has been in transit for 3 days with no delivery and I’ve called to see why and where the package is. It was a birthday gift and now it has come and gone. I have an investigation number and was told I would get a call back within 24 hours and still haven’t heard from anyone. I was advised that it was Giotto be delivered by 8:00 pm 07/31/2020. I will file a report on Monday. I insured it for $100 I want a call and my money back as well. Very poor service and no customer service at all. Please don’t blame it on Covid. This has happened to me before with Fedex. It was 12 years ago. I will not use y’all ever again.
lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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