FedEx review by Maureen Clark-Harvey
I have had the worst experience with a package I was to receive last month. Each day I got a notice saying my package is on the truck and will be delivered either by end of day another day it would say. The package will be delivered the next day. That went on for about a week. I got the run around from FedEx. Finally I spoke to someone who was not helpful at all. I asked about my package since it was a the place I called. She did not offer to check when my package would be delivered. All she said was my package would be delivered by end of month. Since I had been trying for over a week to get an answer and then been told I would receive it by the end of the month. That means another week or so. I then returned the package. I informed the company that I purchased the item from I returned it. Their records showed I received the item. What is the problem? I know with the COVID-19 it is hard but that’s no excuse for the treatment I got. If I had gotten that answer the first time I called or the person I spoke to last was the least bit nice and understanding I would have understood and waited for the item. I thought FedEx was a great company but now I will think twice about ordering anything that comes by way of FedEx.
More reviews
lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
Go to review