FedEx review by Pearl

From Montreal sent a package to my son who lives in Cornwall Ontario which is one hour from Montreal. I was asked to pay $104 if I wanted the package to arrive in Cornwall by noon the next day which was Friday March 5th. At 9:00p.m. Friday March 5th My sons package was 7 hours away in London Ontario. Today is Sunday March 7th 10:33p.my son has not received the package. Tracked this time in Mississauga. What a Mistake. Please go to your nearest Post Office, if urgent, please send your package via Express post. It is safe, more guaranteed to arrive on time and cheaper to send. They try blaming it on Covid 19. Covid 19 has nothing to do with a package coming from Montreal, on rout to Cornwall which is one hour away and ends up in London Ontario which is 7 hours away. A package which was supposed to be in Cornwall the next day now it's 3 days and I am still not sure when it will arrive. This is causing me extreme stress and anxiety. My son really needed his stuff for the weekend. Could have dropped it off, but that same Friday had just buried my Mom who passed away from Covid. I actually went to the main office in Ville Saint Laurent Montreal, just to make sure and they let me down. I am extremely disappointed. Extremely upset. Why don't they double check the receiving address with the client prior to sealing it on the envelope to make sure it's correct. This is horrible. FedEx does not even deserve 0.01 star That I am giving to them. They are totally careless, irresponsible and unprofessional.