Paid for overnight service on Mar. 22, 2021 and was told our package would arrive in Arizona next day. It is now March 26. Fedex has no idea where our package is. I was to have my calls returned by a manager...I did not receive one call back. Neither did my husband. FEdex told me Customs had the package. they do not. Fedex in the US told me they customs would have no reason to hold this package. You people have lost time sensitive documents that could cost us thousands of dollars...THOUSANDS. There isn't a rating low enough on the scale for me to rate you. Now we have additional lawyer's fees as docs need to be redone, and thanks to fedex, it may all be for not as our deadline approaches. fedex has lied and refuses accountability. I will NEVER use OR recommend fedex...ever. the only reason I have chosen 1 star is it does not allow me to submit without...ludicrous
lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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