FedEx review by Lindsay

I was told that my delivery date was on a Friday, between 12-7 and it never showed up. When I called, a guy told me that it was scheduled for Monday instead but I was never told that it changed. I had family drive 4 hours round trip to go to my house and wait for the delivery so they could move it to the back patio for me because I had to work. But it never showed up. It's too heavy for me to move on my own and now I won't have anyone to help me move it for 2 more weeks. I got an email on Monday saying that there was nothing they could do, they wouldn't change the delivery date for 2 weeks out when I would have people around to help move it, and they wouldn't change the delivery type from curbside to bringing it to my back patio. So now I have to figure out how to move a 120lb couch from the curb all the way to my back patio, by myself. Or let it sit in my driveway for 2 weeks where any passersby could take it. I thought scheduling it on the phone with an actual human would make it so miscommunications like this don't happen. But apparently not.

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Other comments

  • Very poor service and worst since on the 17th of April and I haven’t received my package when tracking it is was in mississauga since on the 26th and it’s stopped Very useless service


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  • Late crap service can't talk to a human I'm tired of this crap I'm going back to usps and I can't stand them


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  • Your delivery is not good my items is broken. I don’t like your service. India to Us too much along time 11-12 days delivery . Iam not satisfied. I don’t like your delivery


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  • That was my review the awesome one.


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  • Package was susposed to arrive yesterday. Tracking shows it arrived in Hagerstown, MD yesterday and still there today. Good thing it is nothing critical or needing to arrive on time.


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  • Service is Fantastic, Being able to track where the parcel is ,makes it very Easy to know when it will be delivered.


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