I was told that my delivery date was on a Friday, between 12-7 and it never showed up. When I called, a guy told me that it was scheduled for Monday instead but I was never told that it changed. I had family drive 4 hours round trip to go to my house and wait for the delivery so they could move it to the back patio for me because I had to work. But it never showed up. It's too heavy for me to move on my own and now I won't have anyone to help me move it for 2 more weeks. I got an email on Monday saying that there was nothing they could do, they wouldn't change the delivery date for 2 weeks out when I would have people around to help move it, and they wouldn't change the delivery type from curbside to bringing it to my back patio. So now I have to figure out how to move a 120lb couch from the curb all the way to my back patio, by myself. Or let it sit in my driveway for 2 weeks where any passersby could take it. I thought scheduling it on the phone with an actual human would make it so miscommunications like this don't happen. But apparently not.
lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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