FedEx review by Kathy
What in the world is going on with FedEx?!? We waited 3 weeks on a package that was supposed to take 5-10 business days. I use the tracking number to see the package has been to Dallas 4 times, Huthchins 3 times, then to Ft Worth, then to Lubbock! At Lubbock it was given to USPS! I tried to call FedEx to talk to someone and their voice trail led me to dead ends. I FINALLY get hold of a person who hung up on me! Then I had to call back and was told told that FedEx didn't have the package anymore so the problem was USPS! I asked to talk to a supervisor and was told "That is not possible. We do not have your package so I cannot escalate this call." He only would repeat that phrase about 10 times! This is one of the WORST customer service experiences I've ever had! FedEx has always been great. I guess contracting with a really cheap call center somewhere overseas got them what they paid for! Terrible!
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lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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