The service is so bad that after a couple of recent incidents, I now check with suppliers if they use Fedex before I place an order and avoid wherever possible. The Fedex Online "Tracking" information is inaccurate and confusing showing my latest delivery as in Brisbane and scheduled for today but an update now shows it back in Sydney where it landed from the UK. To make matters worse when I eventually get past add riddled pages to get a contact number to actually speak with a person I was told that the parcel was in Brisbane this morning but was not picked up by a driver as scheduled and could not give any reason. How are Fedex actually in business?
lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
Go to review