FedEx review by Amy m.

I have never in my life been so unimpressed with such bad service. Not only have we asked this company a few times to put our Parcels on the porch which is just an easy open the door drop the Box inside effort. Not only are they not doing that this morning I went outside no I'm sorry I did not go outside because the parcels were left directly in front of my door and I couldn't even open the door to get them and they were left underneath the eaves and my packages are soaking wet they do this every time they drop off packages what kind of service is this any idiot can know that this house has a porch on the front and all you have to do is open the door and put the packages inside but no you leave them outside under the dripping Eaves right in front of the door so I have to wedge my way out to get them and bring them inside where they belong.

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Other comments

  • Hi, Very bed Dear Fatima and isha madam, Only you two customer representative is helping me a lot and I appreciate only you both in the FedEx team who handle customer very polite and guide customer to resolved problem other wise I feel that every customer will experience very bed service of FedEx team out of you both.. My over all experience with FedEx as my reply as below if the fedex higher up team take my complain positive and work on it then other customer will not suffer a lot of very bed service in future.. """"Very very bad experience and very worst FedEx team which I have seen in my life... Many complain done but no body is bother about custom pain or complain to resolv in FedEx team.. Each time only customers care numbers with customers and each time each representative has diffrent updates and each update differently.. Very very bed service I will never recommend any one to used FedEx service worst service ever I seen in my life.... Not recommend to anybody to used FedEx service of you need mentsl peace. """""


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  • Why is my parcel late? i am waiting 779977816076


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  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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