FedEx review by M. Ryan
Daughter living in France paid 90 euros for delivery next day of passport for family members travel! Urgently required for flight. Nothing turned up by midday. 24 hours later tracking shoes passport has travelled less than 30km from where it was picked up. French customer service saying it would still arrive by end of day - tried phoning again another agent said it would take 96hours!!! On UK side we tried to speak to somebody to actually try and determine where parcel was problem is you can't actually speak to a living person. The web chat is totally hopeless I guess it's just geared to simple yes /no commands. Holiday had to be cancelled at last minute so no refund. SO PLEASE NOTE ANYTHING REQUIRING A DEGREE OF URGENCY AVOID FEDEX you may be lucky but if any problem it will be total frustration!!
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lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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