FedEx review by J. Whitcomb
J. Whitcomb
Can someone REAL PERSON answer the phone as your automated system isn't useful to leave a message or address issues that only a REAL customer rep can handle. I order an item and was expecting it on 3.28.2024. It is shown as delivered, but the photo is not front door as my house isn't brick. And the tracking number online doesn't match my home address. This maybe the shopper's fault. I used the truck route search and the pkg destination is in Myerstown, PA. I live in Bethel, NY. I have sent the shipper all of this info along with a picture of my home and I hope someone can figure this out. This isn't the first time I've had a pkg go missing or to somewhere else. The biggest problem is FedEx won't go to the address where the item was incorrectly delivered. I once had a dashcam go missing. They claim they delivered it to me and once again I was told that the tracking number wasn't for my item and was never able to get a resolution other than through my credit card company. Thank goodness for Citibank. So I would further suggest that the FedEx ensures that address labels aren't being tampered with as it is possible to cover up an address yet leave the tracking number still visible. Shippers should also verify that the tracking numbers match up with the address slips submitted.
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PRITAM CHAUDHARI
FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic
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Aldar
The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?
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Rajesh Gulia
Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.
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Jagraj singh
No information about tracking id 779665110607 for the last 12 days only message waiting for item.
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Tupper Mary
I never received my order.
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N Venkateswara Rao
No information while tracking the package with tracking no and also delay while comparing with olden days.
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