FedEx review by J. Whitcomb
Can someone REAL PERSON answer the phone as your automated system isn't useful to leave a message or address issues that only a REAL customer rep can handle. I order an item and was expecting it on 3.28.2024. It is shown as delivered, but the photo is not front door as my house isn't brick. And the tracking number online doesn't match my home address. This maybe the shopper's fault. I used the truck route search and the pkg destination is in Myerstown, PA. I live in Bethel, NY. I have sent the shipper all of this info along with a picture of my home and I hope someone can figure this out. This isn't the first time I've had a pkg go missing or to somewhere else. The biggest problem is FedEx won't go to the address where the item was incorrectly delivered. I once had a dashcam go missing. They claim they delivered it to me and once again I was told that the tracking number wasn't for my item and was never able to get a resolution other than through my credit card company. Thank goodness for Citibank. So I would further suggest that the FedEx ensures that address labels aren't being tampered with as it is possible to cover up an address yet leave the tracking number still visible. Shippers should also verify that the tracking numbers match up with the address slips submitted.
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lori paine
You dropped off 3 packages at my house August 14, 2025 and have not picked them up yet, even though I've called 5 times!!!! Ticket # C-201395956 PLEASE PICK THEM UP!!!!! The weather is ruining the packages
Go to reviewTibor
The driver missed the promised delivery so I called FedEx to find out what happened , they found the problem ; this being an apartment building and they did not have the code that gives access to the building .I know FedEx for a very long time I worked with them for decades they are the best.
Go to reviewKim
Really, I would give this last delivery 4 1/2 stars. Mostly good, and i provided them with feedback, about my only minor criticism.
Go to reviewJay
Got a message that my package was out for delivery and would be delivered by 8/pm it was never delivered. Three days later got another message that it was delivered at 11:59am still no package. After doing some checking found out that even though it was addressed to me it was delivered to a Walgreens Store 15 miles away and I would have to go there and pick it up. What terrible service. I had been waiting for this package as it contained a part for a project I was trying to complete. THANK YOU FEDEX FOR YOUR WONDERFUL SERVICE.
Go to reviewMerle L Arnold
FedEx use to be a very quick and dependable delivery service, anymore they are starting to suck! Twice now they have damaged my packages. I guess they just can't get GOOD DEPENDABLE HELP. Like so many other things anymore no one seems to care!
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