FedEx review by Kayla

Have 3 deliveries scheduled. Two were supposed to be delivered 4/30 (2 day shipping) but the items are still in grove city Ohio and nowhere near Pennsylvania. The other package came into New York went to New Jersey and then bypassed Pennsylvania and went to grove city Ohio and then they decided that it was to come back to Pennsylvania and it was to be delivered on the 27 of April. Every time I check the tracking on the website either the info is gone or it is constantly changing and forget customer service. They are a complete joke. They have no idea what is going on except contact your shipper like they are reading from cue cards. What a waste of service only have one star because it would not let me proceed without rating

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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