FedEx review by Cheryl

If I could give this company a big fat ZERO I would! Times have moved on but not it seems with FedEx. I would expect to see a window with a time of arrival done by text. I would have expected to see how many deliveries the driver was dropping that day and what number he had got to. I would have expected that when I rearranged the delivery to a specific day the package would have arrived. Apparently it’s only ‘a request’!!!!! I waited in all day and yet again no delivery. This company is stuck in the last century. It needs to update its IT systems urgently if it is to survive. My recommendation to all account holders isn’Do t wast your money’. Choose another provider! There are many other options available. All of which I suspect are much cheaper and far more reliable too! FedEx are simply rubbish all round!

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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