FedEx review by Troy nichols

They sent me an email said they couldn't deliver my package no apartment number given, so I called them and told them my apartment number and checked with the lady 3 times to make sure she had the correct number. She insured me she put in the apt num correct and read it back to me. Today my package was delivered to the wrong apt so I called them they said it was delivered to my place but they delivered it to the wrong apartment number the lady at fed ex mixed the numbers up so they would have to try and go back to the apt where they delivered it and try to get it back but if the people wouldn't return my package I have to go through all kinds of loopholes and hope the company would replace my $950 cpap machine I paid cash for if not I'm out the money and machine I need to keep my job. Do not ever use this place for anything they are garbage and take no accountability for there work or workers not doing there job!!!!

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Other comments

  • FedEx is not serious in anyway. My package was at Mumbai facility on 4th Nov 2024 & it was with them till 20th Nov 2024 saying pending for Custom clearance and difficult to reach the right ones to have an update. Additionally when it arrived on 21st in Hinjewadi and on portal saying package will deliver on same day before 8th pm and it was not delivered saying "Delivery exception. Incorrect address" where as when I called one of known person he was saying it is late to deliver. Service is very pathetic


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  • The parcel was not delivered on time, I called to ask to leave it at the nearest post office, and the parcel is still somewhere on the way. When you call support, they say wait for the package to arrive. When will the package arrive 281480057235?


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  • Delivery boy passing a wrong information, without any visit he did update the status consignee isn’t available. Whereas 3-4 persons are available every time on company’s gate.


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  • No information about tracking id 779665110607 for the last 12 days only message waiting for item.


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  • I never received my order.


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  • No information while tracking the package with tracking no and also delay while comparing with olden days.


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